Order Tracking

ORDER TRACKING

Track a Order

1. INTRODUCTION

Welcome to Race Republic’s Order Tracking page! We understand how important it is for you to know the status of your order. That’s why we’ve made it easy for you to track your parcel every step of the way. This page provides you with all the information you need to understand our tracking process.

2. HOW TO TRACK YOUR ORDER

Step 1. Locate Your Tracking Number

After your order has been processed for shipment, you will receive a WhatsApp notification containing your tracking number.

Step 2: Use the Tracking Website

Visit the Tracking Page and enter your tracking (waybill) number in the designated field.

Step 3: View Status

Once entered, you’ll be able to see the current status of your parcel, its journey history, and estimated delivery date.

3. TRACKING STATUS EXPLAINED

  • In Transit: Your parcel is on its way to the destination.
  • Out for Delivery: Your parcel is in the local area and will be delivered shortly.
  • Delivered: Your parcel has been successfully delivered.
  • Exception: There are issues with the delivery (e.g., address problems, natural disasters, etc.).

4. FREQUENTLY ASKED QUESTIONS

Q: What if my tracking number doesn’t work?
A: It may take up to 24 hours for the tracking number to become active. If it still doesn’t work after that period, please contact us.

Q: Can I change the delivery address after the order has been shipped?
A: Unfortunately, we cannot change the delivery address once the order is in transit.

Q: What should I do if my order is marked as delivered but I haven’t received it?
A: In such cases, please check with neighbors or building security. If you still can’t locate the order, contact us for further assistance.

Track a Order