Returns

Log a Return

Log a return request and wait eligibility confirmation within 24 hours.

Prepare Your Parcel

Prepare your parcel for transport and evaluation.

Parcel Collection

Your parcel will be collected from your address.

Assessment

The Race Republic team will assess the returned items.

Refund or Exchange

Items to be refunded or exchanged if all criteria are met.

1. RETURN POLICY

  • You have 30 days from the date of purchase to request a return or exchange.
  • Returns or exchanges will not be accepted after the 30-day period.
  • Notify Race Republic via email at orders@racerepublic.co.za before initiating any returns.
  • Items must be unused, in their original condition, and include all original packaging and manuals.

Note: A 15% handling fee will be charged on all returned items. Proof of purchase is required for all returns. 

2. REFUND PROCESS

  • Upon receipt and inspection of the returned item, you will be notified via email about the approval or rejection of your refund.
  • Approved refunds will be processed and credited to your original payment method within a few days.

3. DELAYED OR MISSING REFUNDS

  • If you haven’t received a refund within 5 working days of approval, first check with your bank.
  • If the bank has no record of the refund, contact us at orders@racerepublic.co.za. 

4. NON-REFUNDABLE ITEMS

  • Items purchased on sale are not eligible for refunds.
  • Pre-ordered or specially ordered items are also non-refundable. 

5. EXCHANGES

  • Exchanges are only allowed for defective or damaged items.
  • For exchange approval, email us at orders@racerepublic.co.za.

6. SHIPPING AND HANDLING

  • You are responsible for all shipping costs related to the return.
  • If you prefer Race Republic to handle the return shipping, the cost will be deducted from your refund.
  • For items valued over R2000, consider using a trackable shipping service or purchasing shipping insurance.

Note: Race Republic is not responsible for items lost during return shipping.

7. CONTACT INFORMATION

For any queries related to this policy, please email us at orders@racerepublic.co.za.

Log a Return

Learn more about our Return Policy.