RETURNS

1. RETURN POLICY

You have 30 days from the date of purchase to request a return or exchange.
Returns or exchanges will not be accepted after the 30-day period.
Notify Race Republic via email at orders@racerepublic.co.za before initiating any returns.
Items must be unused, in their original condition, and include all original packaging and manuals.
Custom ordered, or altered products does not qualify for refunds or exchanges.

Note: A 15% handling fee will be charged on all returned items. Proof of purchase is required for all returns.

2. REFUND PROCESS

Upon receipt and inspection of the returned item, you will be notified via email about the approval or rejection of your refund.
Approved refunds will be processed and credited to your original payment method within a few days.

3. DELAYED OR MISSING REFUNDS

If you haven’t received a refund within 5 working days of approval, first check with your bank.
If the bank has no record of the refund, contact us at orders@racerepublic.co.za.

4. NON-REFUNDABLE ITEMS

Items purchased on sale are not eligible for refunds.
Pre-ordered or specially ordered items are also non-refundable.

5. EXCHANGES

Exchanges are only allowed for defective or damaged items.
For exchange approval, email us at orders@racerepublic.co.za.

6. SHIPPING AND HANDLING

You are responsible for all shipping costs related to the return.
If you prefer Race Republic to handle the return shipping, the cost will be deducted from your refund.
For items valued over R2000, consider using a trackable shipping service or purchasing shipping insurance.

Note: Race Republic is not responsible for items lost during return shipping.

7. CONTACT INFORMATION

For any queries related to this policy, please email us at orders@racerepublic.co.za.